FAQ

Frequently Asked Questions

Below you’ll find answers to the most common questions you may have about the ViatrisConnect website and other Viatris related information. If you’re unable to find the answer you are looking for then please contact us and we will be happy to help.

Q: How do I contact your medical information department?

Q: How do I report an adverse event, missed doses, of licence use or lack of efficacy of a pharmaceutical product? 

Reporting of adverse reactions: 
Please continue to report suspected adverse drug reactions and device failures with any medicine or vaccine to the MHRA through the Yellow Card Scheme. It is easiest and quickest to report adverse drug reactions and device failures online via the Yellow Card website:  https://yellowcard.mhra.gov.uk  or search for MHRA Yellow Card in the Google Play or Apple App Store. Alternatively, you can report via some clinical IT systems (EMIS/SystmOne/Vision/MiDatabank) or by calling the Commission on Human Medicines (CHM) free phone line: 0800-731-6789.

Adverse reactions/events and device failures should also be reported to MAH at e-mail address:  pv.uk@viatris.com

Q: How do I raise a product complaint? 

Q: How do I find contact details of your other affiliates?